Delivery Policy

Minimums & Fees

There are some delivery fees and order minimums applicable for items selected for “Local Delivery”.

All information pertaining to fees and minimums will be explicitly stated on the  product pages. This is subject to change at any time based on the discretion of RAM Floral.

Through July 31, 2020, the minimums and fees are as follows:

  • $5 flat fee with no minimum for orders within 25 miles of 19401

Timing/Dates

All orders for local delivery must be received by 12:59 PM the Sunday prior to the delivery week. otherwise your order will be delivered during the next delivery slot. Deliveries will generally be made between 10am and 3pm on the selected date. We cannot make any guarantees about the exact delivery time within that timeframe. There is no delivery on Sunday and Monday.

Ground Shipping orders will arrive in 7-14 business days.

Office/Commercial and Hospital Deliveries

For the safety of our team, we will not be able to conduct any office or hospital deliveries at this time. 

Contactless Deliveries

RAM Floral will leave the order in a secure location near the exterior front door. A photo text message will be sent to the recipient if we do not see anyone retrieve the order. If the order is not retrieved in a timely manner, we will not be held responsible for any items that are damaged due to weather conditions, or conditions out of our control.

Disclaimer

RAM Floral is not responsible for any misinformation provided by the ordering party including incorrect addresses or contact phone numbers. The ordering party is responsible for ensuring we have an apartment/unit/building number in the case of multi resident buildings and businesses. If an incorrect address is provided and a delivery attempt has been made, the ordering party may be subject to an additional product and delivery fee for any attempts made thereafter.